Toll Service: A Guide to Teaching Overlapping Techniques for Toll Service Operating

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Dublin Core

Title

Toll Service: A Guide to Teaching Overlapping Techniques for Toll Service Operating

Subject

Telephone, Phone Service, Switchboard Operators, Gender Studies, Women in the Workplace, Training Guide, Toll Service, Over Lapping

Description

An employee handbook by The Southern Bell Telephone and Telegraph Company describing the importance of overlapping (multitasking) for the most efficient management of operating a switchboard for both the customer’s and the employer’s sake.

ID: The cover of the booklet is Orange with black lettering. The pages are yellowed paper with black text, while some pages have illustrations in black ink of women operating switchboards. Other illustrations depict operators filling in tickets, demonstrating the efficient methods described in the booklet.

Source

Personal collection of David Brown and Family

Publisher

Southern Bell Telephone and Telegraph Company

Date

1960-1978

Contributor

Brown, Aurora

Rights

This material is subject to copyright law and is made available for private study, scholarship, and research purposes only.

Format

JPG

Language

English

Type

Printed Material: Spiral Bound Booklet

Coverage

1950s-1970s

Citation

“Toll Service: A Guide to Teaching Overlapping Techniques for Toll Service Operating,” Aegis Digital Museum, accessed June 7, 2025, https://aegisdigitalmuseum.kennesaw.edu/items/show/87.