Toll Service: A Guide to Teaching Overlapping Techniques for Toll Service Operating

Toll Service: A Guide to Teaching Overlapping Techniques for Toll Service Operating

Telephone, Phone Service, Switchboard Operators, Gender Studies, Women in the Workplace, Training Guide, Toll Service, Over Lapping

An employee handbook by The Southern Bell Telephone and Telegraph Company describing the importance of overlapping (multitasking) for the most efficient management of operating a switchboard for both the customer’s and the employer’s sake.

ID: The cover of the booklet is Orange with black lettering. The pages are yellowed paper with black text, while some pages have illustrations in black ink of women operating switchboards. Other illustrations depict operators filling in tickets, demonstrating the efficient methods described in the booklet.

Southern Bell Telephone and Telegraph Company

Personal collection of David Brown and Family

Aegis Digital Museum

1960-1978

Aurora Brown

This material is subject to copyright law and is made available for private study, scholarship, and research purposes only.

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English

Printed Material: Spiral Bound Booklet

1950s-1970s

Spiral Bound Booklet