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Tags: Switchboard Operators

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Toll Service: A Guide to Teaching Overlapping Techniques for Toll Service Operating

An employee handbook by The Southern Bell Telephone and Telegraph Company describing the importance of overlapping (multitasking) for the most efficient management of operating a switchboard for both the customer’s and the employer’s sake.

Tags: Employee Handbook, Employee Manual, Ephemera, Female Workers, Operator, Phones, Sexism, Southern Bell Telephone and Telegraph Company, Switchboard Operator, Switchboard Operators, Switchboards, Toll Service, Training Guide, User Guide, Women, Working Class

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